Terms & Conditions

To999 Terms & Conditions — Full Terms of Use

Please read these Terms & Conditions carefully before using the to999 platform. All policies regarding account registration, gameplay, betting, transactions, and platform use are clearly outlined here.

Last Updated: January 2026 Language: Bengali
18+
Minimum Age
SSL
Secure Connection
24/7
Support Services
RNG
Fair Game Results

Important Notice: By registering or using the to999 platform, you are deemed to have read, understood, and agreed to these full terms & conditions. If you do not agree with any of the terms, please refrain from using to999. For any questions, feel free to contact our support team.

To999's Core Terms of Use

The principles that govern how to999 operates

Age Verification & Identity Confirmation

Users must be at least 18 years old to play on to999. Identity verification via National ID may be required when opening an account or prior to making a withdrawal. Registering with false information may result in permanent account closure.

One Person, One Account Policy

Each individual may hold only one account on to999. Creating multiple accounts is strictly prohibited; if detected, all accounts will be closed and balances may be forfeited.

Account Security Responsibility

It is entirely the user's responsibility to keep their account password and login credentials confidential. Sharing your account with anyone else is strictly prohibited. If you suspect unauthorised access to your account, contact to999 Support immediately.

Fair Transaction Policy

All deposits and withdrawals on to999 are processed in accordance with established policy. Deposited funds may not be eligible for withdrawal until the applicable wagering requirements have been met. A record of every transaction is stored within your account.

RNG-Based Fair Gaming

All game outcomes on to999 are governed by a Random Number Generator (RNG) and verified by independent third-party auditors. to999 reserves the right to investigate any allegation of unusual manipulation of game results.

Responsible Gaming Obligations

To999 follows a responsible gaming policy. If signs of problematic behaviour are detected, to999 reserves the right to impose limits or temporarily suspend the account. Players may also apply for self-exclusion at any time.

§1 General Terms & Conditions

Core terms and conditions for using the to999 platform

1.1 Scope of Agreement

These terms & conditions apply to the use of the to999 website (to999.ws) and all related services. They constitute a legally binding agreement between to999 and each user. A user refers to any individual who browses the to999 website, creates an account, or uses any of its services.

To999 reserves the right to modify, update, or amend these terms & conditions at any time. Registered users will be notified of significant changes via email or through a platform notification. Continued use of the platform after any changes constitutes acceptance of the updated terms.

Applicable Policies

  • These terms and conditions apply equally to all players
  • No exceptions or special privileges may be claimed
  • To999 reserves the right to suspend or close any account for any reason
  • To999 is not liable for any losses arising from technical errors or system issues
  • If any part of these terms is unclear, please contact to999 Support

1.2 Eligibility Requirements

To create an account or play on to999, all of the following conditions must be met:

1

Age Requirement

Users must be at least 18 years of age at the time of registration. to999 may request identity documents for age verification at any time. If an underage registration is detected, the account will be immediately closed and the balance forfeited.

2

One Account Policy

Only one account is permitted per person, household, or device. If the same individual is found operating multiple accounts, all associated accounts will be closed.

3

Provide Accurate Information

All information provided at registration must be accurate, complete, and up to date. If any details change, please update them via Account Settings. Submitting false information constitutes a serious breach of these Terms.

4

Financial Capacity

The user acknowledges that they are playing with their own funds and that any losses will not negatively impact their daily life or their family.

Please Note: to999 reserves the right to verify player eligibility. Failure to cooperate with the verification process may result in temporary account suspension.

§2 Account Policy

Full details on creating, managing, and securing your to999 account

2.1 Registration Process

To create an account on to999, you must complete the registration form with accurate information. Once registered, you will need to activate your account using the OTP sent to your mobile number or email. Your account will not be fully activated without the OTP.

The following information is required to register on to999:

  • Full Name (as per National ID)
  • Mobile Number (for OTP verification)
  • Email Address (optional but recommended)
  • Date of Birth (for age verification)
  • Strong Password

2.2 Account Security

It is your sole responsibility to keep your account login credentials, password, and verification codes strictly confidential. to999 will never call you directly or request your password via email.

For your security, to999 recommends:

  • Keep Two-Factor Authentication (2FA) enabled
  • Avoid logging in over public WiFi
  • Regularly monitor your login history
  • Log out after using your account
  • Do not share your login credentials with anyone

2.3 KYC Verification Process

Know Your Customer (KYC) verification is a key part of to999's security policy. KYC verification may be required before making a withdrawal or depositing above a certain amount. The following documents are typically needed for KYC:

Document Type Purpose Alternative Document
National ID Card (NID) Identity & Age Verification Passport or Driving Licence
Proof of Address Proof of Residence Utility bill or bank statement
Payment Method Verification Financial Security Bank card or mobile banking screenshot

Warning: to999 reserves the right to place withdrawals on hold until KYC verification is complete. The verification process typically takes 1–3 business days.

§3 Betting Rules

Detailed policies on placing bets and playing games at to999

3.1 Betting Limits & Rules

Each game on to999 has a defined minimum and maximum betting limit, which can be viewed in the game info section or on the bet panel. to999 reserves the right to adjust these limits at any time.

General Betting Policy

  • Once a bet is confirmed, it cannot be cancelled
  • Bets will not be accepted if the account has insufficient balance
  • Unintentional bets may be voided due to a system error
  • Rules on placing multiple bets on the same event vary by game
  • A record of every bet is stored in the account
  • Betting history download is available

Special Rules for Live Betting

Bets in to999 live games (such as Cash or Crash, Monopoly Big, Over Under Bet, and others) must be placed within a set time window. Once the betting period closes, no further bets will be accepted. Results from live betting are reflected instantly.

3.2 Bet Settlement Policy

Bet settlement on to999 takes place once a game is completed. Any winnings are automatically credited to your account balance, typically within seconds of the game ending.

Bet Settlement for Technical Issues

If a game is left incomplete due to a server outage, loss of internet connection, or any other technical issue, to999 follows the policy outlined below:

  • Where possible, to999 will attempt to resume the game
  • If the game does not complete, the bet will be voided and the original stake refunded
  • If partial results are available, settlement may be made accordingly
  • To999's decision is final in all disputed settlements

Settlement Under Special Circumstances

For live sports or event-based games on to999, if an event ends before the scheduled time or is officially cancelled by the organising authority, the settlement policy for that specific game will apply — as stated in the game info section. For any queries, please contact Support.

3.3 Prohibited Activities

The following activities are strictly prohibited on to999 and will result in immediate account closure upon detection:

  • Bonus Abuse or Misuse of Promotional Offers
  • Arbitrage betting or risk-free strategies
  • Use of bots or automated software
  • Attempting to win by exploiting game glitches
  • Using another person's account
  • Money Laundering Activities
  • Misleading other players

3.4 Set a Betting Limit

To999 gives players the ability to set their own betting limits. From Account Settings, you can:

  • Set a daily betting limit
  • Set a weekly deposit limit
  • Set a Session Time Limit
  • Set a Loss Limit

Once these limits are active, they cannot be exceeded.

§4 Transaction & Payment Policy

Detailed rules on deposits, withdrawals, and transactions at to999

4.1 Deposit Policy

Multiple payment methods are available for deposits on to999. Deposits are generally credited instantly or within a few minutes, though processing times may vary depending on the payment method used.

General Deposit Rules

  • Deposits must be made from the user's own account
  • Deposits from third-party accounts are strictly prohibited
  • Minimum and maximum deposit limits are stated on the payment page
  • If a deposit fails, please retry using your preferred payment method
  • To999 may hold suspicious deposits pending investigation

Tip: Always use your own mobile banking or bank account when making deposits. If a deposit fails, please contact your bank or mobile operator directly.

4.2 Withdrawal Policy

KYC verification must be completed before withdrawing funds from to999. Withdrawal requests are generally processed within the specified timeframe.

General Withdrawal Terms

  • Withdrawals are only available via the same method used for the original deposit
  • Withdrawals may be held pending KYC verification
  • Winnings from bonuses may be subject to wagering requirements
  • Withdrawals will be subject to investigation in cases of suspicious activity
  • Withdrawal processing time varies depending on the payment method
  • Policy on cancelling a withdrawal request once it has been submitted

Important: If you experience any withdrawal issues, contact to999 Support immediately. If the delay exceeds 72 hours, please file a complaint with your ticket number.

§5 Game Policy & RNG Transparency

How to999 ensures fairness and transparency across every game

5.1 Game Fairness Assurance

All game outcomes on to999 are determined through Random Number Generator (RNG) technology. This RNG system is regularly audited by independent third parties to ensure that no party can predetermine or influence the results.

At to999, the Return-to-Player (RTP) percentage for each game is published in the game information section. The RTP figure reflects the long-term average return rate — it does not guarantee a win in any individual session.

Special Rules for Live Games

In to999's live dealer games, professional dealers use real cards and equipment. Every card deal and wheel spin is broadcast live via a multi-camera system. Should a technical issue cause the live stream to disconnect, to999 will settle the round in accordance with its established policy.

RNG Audit

Regularly verified by independent third parties

RTP Disclosure

RTP Information Disclosed for Every Game

HD Live Stream

All dealer actions are fully visible

Game History

Records of every round are saved

§6 Code of Conduct & User Responsibilities

Guidelines for respectful and fair conduct on the to999 platform

6.1 Acceptable Conduct

All players on to999 are expected to treat one another with respect. When using the chat feature in live games, the following rules must be observed:

  • Personal attacks or the use of abusive language are strictly prohibited
  • Racist, sexist, or hateful comments are strictly prohibited
  • Threatening dealers or to999 staff is strictly prohibited
  • Sharing another player's personal information is strictly prohibited
  • Posting spam or irrelevant advertisements is prohibited

In the event of a policy violation, to999 reserves the right to temporarily or permanently suspend the chat feature or the entire account.

Fraud Prevention

To999 actively detects and prevents fraudulent activity. Our system continuously monitors for unusual betting patterns, multiple account usage, and other suspicious behaviour. If fraud is detected, the account may be suspended and the relevant authorities notified.

6.2 Data Collection & Use

To999 collects and uses your personal information solely for the following purposes:

  • Account Management & Verification
  • KYC & Anti-Money Laundering
  • Customer Support
  • Platform Improvement & Analytics
  • Legal Compliance

To learn more about data collection and use Privacy Policy View page.

6.3 Cookies & Tracking

The to999 website uses cookies to deliver the best possible experience. You can manage cookies through your browser settings; however, disabling certain cookies may affect the functionality of some platform features.

§7 Responsible Gaming Policy

To999's Commitment to Player Well-being & Financial Safety

7.1 Responsible Gaming Commitment

To999 firmly believes that gaming should be a healthy source of entertainment — never a cause of financial hardship or emotional distress. This belief drives to999's commitment to providing players with a range of protective tools and policies.

Deposit Limit

Set your own daily, weekly, or monthly deposit limits.

Session Limit

Set a maximum duration for each gaming session — you will be automatically logged out when time is up.

Cooling-Off

Take a break from gaming for a set period — from 72 hours up to 30 days.

Self-Exclusion

Apply for self-exclusion for a long-term break from gaming.

To learn more about responsible gaming, please visit our Responsible Gaming Visit the page.

§8 Amendment Policy & Contact

Terms & Conditions Updates and How to Contact to999

8.1 Terms & Conditions Amendment Policy

To999 reserves the right to update these terms and conditions at any time. The method of notification will depend on the nature of the change:

  • Minor update: Date revised at the top of the page
  • Moderate changes: a notification will be posted on the platform
  • Major Changes: Registered users are notified via email
  • Urgent Changes: A notice is displayed on the login page

Continued use of to999 after any changes will be considered acceptance of the updated terms & conditions.

Tip: Visit this page regularly and check the update date to stay informed about the latest terms & conditions.

8.2 Contact Methods

If you have any questions or need clarification about to999's terms and conditions, please get in touch with us:

Email Support

[email protected]

Responses are typically provided within 24 hours

Live Chat Support

Log in to the platform and chat with us directly

Active 24/7 — Fastest Support

Frequently Asked Enquiries

Frequently Asked Questions About Terms & Conditions

If a live event or game on to999 is cancelled or suspended mid-way, bet settlement depends on several factors. First, the settlement policy set for that specific game or event on to999 applies — this is noted in the game info or paytable section. Generally, two scenarios may arise: (1) if a sufficient portion of the game has been completed (e.g., up to a defined point), bets may be settled based on that result; (2) if the game is cancelled before reaching the required stage, bets are voided and the original stake is returned to the balance. The same policy applies if to999's own live games go down for technical reasons. If you believe a settlement was incorrect, please contact to999 Support with the round number or transaction ID — our team will review the matter.

There are several ways to reach to999, and the great news is that our support team is available 24/7, every day of the week. For the fastest assistance, log in to the platform and use the Live Chat option — a support representative typically responds within minutes. To contact us by email, send a message to [email protected] — email is best suited for complex matters or sending documents, and we usually reply within 24 hours. Support is available in both Bengali and English. Having your account ID or transaction number on hand when you get in touch will help us resolve your issue faster.

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Enjoy responsible gaming in a safe and transparent environment with to999. Register now and enter our game lobby — every game is fair, every transaction is secure.

Before registering, please read these Terms & Conditions, Privacy Policy and Responsible Gaming Read the guidelines. 18+ only.